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GET a better business energy partner.

Welcome to GET Solutions. The leading gas, electricity and telecoms consultants.

We're already helping thousands of businesses purchase their energy more efficiently and use it more effectively. And we can do the same for you.

Whether you're a small start-up business or a power hungry corporation, our experience and knowledge of the energy market will introduce you to the most advanced consultancy services available, anywhere.

As your energy management partners, we'll save you money and increase your profits at a time when the cost of business energy is a more critical issue than it's ever been.

All in a way that makes your business greener and its carbon footprint smaller.

Ready to GET saving?

Select a word for the definition.
AOA
Angle of arrival, a calculation in mobile positioning systems
3GPP
Third generation partnership project
AOC
Advice of charge
ARPU
Average revenue per user
ASP
Application service provider
B2B
Business to business
B2C
Business to consumer
BACKBONE
The heart of the telecoms network that carries the most traffic
BANDWIDTH
Transmission capacity
BIT
Binary digit: the smallest unit of data
BLUETOOTH
Device to device wireless connection technology
BPM
Business to process management
BPO
Business process outsourcing
BRI
Basic Rate Interface
BSS
Business support systems
BWA
Broadband wireless access
CALA
Caribbean & Latin America
CAMEL
Customised applications for mobile network enhanced logic.  A protocol for   mobile roaming agreements
CARRIER PRE-SELECTION (CPS)
the facility offered to customers which allows them to opt for certain defined classes of call to be carried by an operator, selected in advance (and having a contract with the customer), without having to dial a routing prefix or follow any other different procedure to invoke such routing.
CDMA
Code division multiple access
CDR
Call detail record.  Basis of voice billing
CEM
Customer experience management
CIM
Customer intelligence / Interaction management
CLI
Calling Line Identity (Phone number!)
CLIP
Calling Line Identity Presentation
CLIR
Calling Line Identity Restriction
CMS
Content management systems, or converged multimedia service
CP
Content provider
CPS
Carrier Pre-selection
CRM
Customer relationship management
CSP
Communications service provider
CSV
Comma Separated Value
CTIA
Cellular telecommunications industry association
D2C
Direct to consumer
DAB
Digital audio broadcast
DAM
Digital asset management
DDI
Direct Dial In
DIRECT ACCESS
the situation where a customer is directly connected to a telecommunications operator by a wire, fibre-optic or radio link to connect that customer to the public telecommunication network.
DRM
Digital rights management
DSL- DIGITAL SUBSCRIBER LOOP
A family of technologies generically referred to as DSL, or xDSL, capable of transforming ordinary phone lines (also known as
DTH
Direct to home
DVB-H
Digital video broadcast - handheld (digital TV)
EDGE
Enhanced data rate for GSM evolution
EDR
Event detail records. Basis of data service billing
EMEA
Europe, Middle East & Africa
EMP
Equivalence Management Platform (BT's 21cn provisioning platform)
EV-DO
Evolution - Data optimised communications
FMS
Fraud management system
FRAME RELAY SERVICE
a packet switched data service (see packet service) providing for the interconnection of Local Area Networks (LANS) and access to host computers at a higher speed (up to 2 Mbit/s) than those provided by an X.25 service.
FREEPHONE
automated reversed charge mechanism whereby caller pays nothing while company receiving call pays all call charges and associated costs (line rental, enhanced services)
FWA
Fixed wireless access
GPRS
General packet radio system
GPS
Global positioning system
GSM
Global system for mobile communications
GUI
Graphical user interface
HSDPA
High speed downlink packet access
HSPA
High speed packet access
HSUPA
High speed uplink packet access
IDA
Indirect Access
IM
Instant messaging
IMAP
Integrated multi service access platform
IMEI
International Mobile Equipment Identifier.
I-MODE
Japanese originated mobile internet platform
IMS
IP multimedia subsystem
IMSI
International Mobile Subscriber Identity
IN (P)
Intelligent Network (Platform)
INDIRECT ACCESS
the situation where the customer is connected to a telecommunications operator by dialling a routing prefix code before the number dialled, this can be done either through programming of a telephone system or installing router boxes.
INTEGRATED SERVICES DIGITAL NETWORK (ISDN)
a network based on the existing digital PSTN which provides digital links to customers and end to end digital connectivity between them. ISDN2 provides a maximum bandwidth of 128kbit/s.
IP
Internet protocol
IPM
Intelligent policy management
IPR
Intellectual property rights
ISP
Internet service provider
ITIL
Information technology infrastructure library
ITV
Interactive television
IVR
Interactive voice response
JAVA
Java, sun programming language
LBS
Location based services
LCR
 Least Cost Routing
LEASED LINES
(also known as private circuits) a fixed unswitched communication link between two points.
LOCAL CALL FEE ACCESS
Calls to non-geographic NTS services for which calling customers are charged at the local call rate
M2M
Machine to machine
MAP
Mobile applications protocol
MDN
Mobile directory number
MEXE
Mobile execution environment
MG
Mobile gateway
MGW
Media Gateway
MIN
Mobile identity number
MINDS
Mobile information & news data services for 3G
MISP
Mobile internet service provider
MLBS
Mobile location based services
MMA
Mobile marketing association
MMC
Multimedia card
MMS
Multimedia messaging service
MNO
Mobile network operator
MOCO
Mobile content
MP3/4
MPEG audio layer ¾ compression technologies
MSISDN
The Mobile Subscriber Integrated Services Digital Network
MSP
Mobile service provider
MVNE
Mobile virtual network enabler
MVNO
Mobile virtual network operator
NE
BLANK
NGN
Next generation network
NGN/NTS/SRS
Non-geographic Number/Number Translation Services/Special Rate Services (the 08 and 03 family)
OCB
Outbound Call Barring
OMA
Open mobile alliance
OS
Operating system
OSS
Operating support systems
OTA
Over the air
PAN
Personal area network
PCS
Personal communications systems
PDA
Personal digital assistant
PDC
Personal digital cellular. Japanese cellular standard
PREMIUM RATE SERVICE (PRS)
services, including recorded information and live conversation, run by independent service providers. All calls to these companies are charged at a higher rate than ordinary calls to cover the companies' costs in providing the content of the call and the operator's cost for the special network facilities needed.
PRI
Premium rate SMS
PSMS
BLANK
PSTN/POTS
Public Switch Telephony Network/Plain Old Telephony Service
QOS
Quality of service
QUAD PLAY
Combined video, voice, TV and data services
RAS
Revenue assurance system
REAL TIME
No perceived delay in communications
RM
Revenue management
ROI
Return on investment
SDK
Software development kit
SIM
Subscriber identity module
SIP
Session initiation protocol
SLA
Service level agreement
SLG
Service Level Guarantee
SMS
Short message service
SMSC
Short message service centre
SOC
System on chip
SP
Service provider
SPAM
Junk messages. Becoming a mobile phenomenon
SQM
Service quality management
STP
Signalling transfer point
TBR
Time Break Recall
TCO
Total cost of ownership
TDM
Time Division Multiplexing
TRIPLE PLAY
Combined vide, voice and data services
TTM
Time to market
UI
User interface
UMA
Unlicensed mobile access
UMTS
Universal mobile telecommunications system
USSD
Unstructured supplementary service data
UTRAN
UMTS terrestrial radio access network
VAS
Value added services
VPN – VIRTUAL PRIVATE NETWORK
these are used by a company or private group to make inter-site connections either for telephone speech or data as if there were dedicated leased lines between these sites. The equipment used is located within the public telecommunications operators’ premises and forms an integral part of the public network but is software- partitioned to allow for a genuinely private network
WAP
Wireless application protocol
WCDMA
Wideband code division service provider
WISP
Wireless internet service provider
WLL
Wireless local loop
WLR
Wholesale Line Rental
WLS
Wireless location service